Frequently Asked Questions
What is your Turn Around Time (TAT)?
Our TAT for items that are ready to ship is 3 business days. For custom orders, the TAT is 3 to 15 business days. Our business days are Monday through Friday and do not include any weekend or holidays.
How do you ship items?
All items are shipped via USPS. You may also pick up your items if you are local to me.
Do you send tracking info?
Yes, all tracking information will be sent to the email you provided.
How do I contact you?
You can email us at asktheglitterpixie@gmail.com or use the Contact Us button on the website. Please allow up to 24 hours for a reply.
Do you accept returns?
We do not accept returns, or exchanges, on any of our products. If there is an issue with the product, such as damages during shipping, please email us at asktheglitterpixie@gmail.com and we will resolve the issue as soon as possible.